Frequently Asked Questions
Everything you need to know about our premium home collections and services.
What materials are used in Kirschon home products?
We prioritize high-quality, sustainable materials including organic cotton, premium solid woods, and artisanal ceramics to ensure longevity and timeless style for your home.
How long does shipping take for furniture and decor?
Standard decor items typically arrive within 3-5 business days, while larger furniture pieces may take 7-14 business days depending on your location and the required white-glove delivery service.
What is your return policy?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture or final sale items are not eligible for returns.
Do you offer international shipping?
Yes, Kirschon ships to over 50 countries. Shipping costs and delivery timelines are calculated at checkout based on the destination and package weight.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking link to monitor your shipment's progress in real-time.
Are your products covered by a warranty?
All our furniture items come with a limited one-year warranty covering manufacturing defects to provide you with peace of mind regarding your investment.