Returns & Exchanges

At Kirschon, we want you to be completely enamored with your home additions, which is why we offer a 30-day window for returns or exchanges on all eligible items. If your purchase doesn't perfectly complement your space, we are here to ensure a seamless resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the items in their original Kirschon packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.